Reading products, FAQs, policies, and brand voice. This takes 30-90 seconds.
Your Store Agent
Your AI agent is ready!
Add it to your website so customers can chat 24/7. Free for 100 chats/month.
Live demo — Fashion Boutique (SEA)
hey do u have the linen blazer in M? im 170cm 65kg, not sure if M or L
...Hey! Good news — the Relaxed Linen Blazer is in stock in M, both Sand and Olive. At 170/65, M will give you that nice relaxed drape without swimming in it.
Btw, a lot of customers grab the matching Wide Leg Trousers with it — the full linen set is 15% off this week. Looks amazing together tbh. View Blazer →Grab the Set →
ooh nice, ship to KL? how fast?
...Yep! J&T Express to KL, 3-5 days. And your set would be over RM200 so shipping's free. Want me to grab that for you? I can send you a checkout link right here.
We used to take 4 hours to reply customers on Shopee chat. Now CanSell handles 90% of queries in under 30 seconds. My team focuses on packing orders instead of typing the same sizing answers over and over.
Response time: 4 hours → 30 seconds
PA
Putri AmeliaFounder, Wardrobe KL — Kuala Lumpur
The upselling is what surprised me. CanSell suggests matching accessories and bundle deals in a natural way that doesn't feel pushy. Our average order value went up 15% in the first month alone.
+15% average order value from AI upselling
RW
Ryan WijayaCEO, Batik Modern — Jakarta
We sell to customers in Thai, English, and Chinese. Before CanSell, I needed 3 CS agents for different languages. Now one AI handles all of them perfectly, and it even knows our return policy by heart.
💬 WhatsApp💬 Instagram DM💬 Facebook Messenger💬 LINE
Payments
💳 Stripe💳 GrabPay💳 Touch 'n Go
Helpdesk
🛡️ Zendesk🛡️ Freshdesk🛡️ Intercom
Don't see your platform? CanSell's crawler works with any public website. Custom integrations available on the Pro plan.
Common questions
Everything store owners ask before going live with CanSell.
Every response is grounded in your actual store data. CanSell pulls prices, sizes, and stock levels directly from your Shopify/Shopee catalog in real time — it never guesses or makes up information. If the bot is less than 70% confident in an answer, it tells the customer "Let me check on that" and routes the conversation to your team. You also get a dashboard flag so you can review edge cases and improve the knowledge base.
Under 5 minutes. You paste your store URL, our crawler reads every product page, FAQ, size guide, and policy automatically. No spreadsheets, no manual training, no developer needed. Your AI agent is live and handling conversations the same day. If you have a Shopify store, it is even faster — we connect via the Shopify API and your entire catalog is synced instantly.
Yes. CanSell auto-detects the customer's language and responds natively in 6+ languages including English, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, and Chinese. It is not translating from English — it thinks and responds in the customer's language directly, including local slang and shopping terms. Many of our SEA stores replaced 2-3 language-specific support agents with a single CanSell bot.
The bot never bluffs. When it encounters a question outside its knowledge base or detects a sensitive situation (complaints, refund disputes, VIP customers), it seamlessly hands off to your human team via a Zendesk ticket or WhatsApp notification. The customer sees a smooth transition — "Let me connect you with our team for this" — not an error message. You can also set custom escalation rules (e.g., always escalate orders above $500).
CanSell works with any ecommerce platform. For Shopify, we have a direct API integration that syncs your product catalog, inventory, and orders in real time. For Shopee and Lazada, we connect via their Open Platform APIs to pull product listings and handle order queries. For independent websites (WooCommerce, Squarespace, custom builds), our crawler extracts everything from your public pages. You are never locked into one platform.
Absolutely. During setup, CanSell analyzes your website copy to detect your brand tone — casual, premium, playful, minimal. You can fine-tune this in the dashboard: set greeting style, emoji usage, formality level, and even forbidden phrases (e.g., never mention competitor names). The bot adapts to your brand voice so customers feel like they are chatting with your team, not a generic AI. Every outbound message passes through a brand voice filter before it reaches the customer.
Paste your store URL and talk to your AI agent in under 2 minutes.
See it in action. Paste your store URL above.
Embed on your website
Paste this snippet into your website's HTML, just before the closing </body> tag. A chat widget will appear in the bottom-right corner for your visitors.
Claim your AI agent
Enter your email and we'll set up this agent for your store. Takes 2 minutes.